90 DAY WARRANTY ON GEAR
SOFA products are warranted to be free from defects in workmanship and materials for a period of one (1) year from the date of purchase. This warranty is extended to the original purchaser only and does not apply if damages are caused through abuse, negligence, improper repairs, inadequate fit, modifications and alterations or if used other than the manner intended. SOFA makes no other express warranties or guarantees.
Any warranties implied by law shall be limited to ninety (90) days in duration. SOFA shall not be liable for any incidental or consequential damages. If you suspect that your SOFA product contains a defect, you may send the product to SOFA for a warranty evaluation at any time within the first year of purchase. Damaged products covered by warranty will be repaired or replaced with an item of comparable size and style, at SOFA’s sole discretion. Damaged products deemed not covered by SOFA’s warranty policy will be shipped back to you. Any purchase from an unauthorized vendor voids the warranty. Goods intended for sale internationally are not intended for repurchase within the USA, and the warranty is void.
HOW DO I FILE A CLAIM?
Email us at firstname.lastname@example.org
Your email should include the following:
– A description of the issue and how it happened.
– An image of the issue.
– The receipt for the order.